Answers:
1. What are the toll free number codes
Answer:
Right now there are four toll free codes. 800, 866, 877, and 888.
2. Do toll free numbers require a dedicated phone line?
Answer:
No. They ring to any land line or cell phone line. Installation of a dedicated phone line is not required.
3. If I transfer my toll free number to a new provider, will my new service provider notify my old service
provider that my toll free number and account has moved?
Answer:
No. Service providers do not have the authority to cancel your previous toll free service. After your toll free service has been transferred to your new provider, cancel your account with your prior service provider. If you don't you would more than likely continue fond monthly bills from your old provider.
4. Would I need another phone line for my tollfree number?
Answer:
No. Customer service would ask you what phone number you want your toll free number pointed to. It could be your residential, home office or office phone, cell phone or what ever phone line you want your toll free number to ring to.
5. Will I be charged for calls to my toll free number from a pay phone?
Answer:
Yes. Effective October 7, 1887 the (FCC) Federal Communications Commission has adopted a surcharge on toll free call made from pay phones or public phones. This charge is collected on the behalf of the pay phone service providers and would be submitted to them. Therefore, if your toll free number receives a call from a pay phone or you make a calling card call from a pay phone there will be an additional charge of 35 cents per call.
6. Can I have more than one toll free number?
Answer:
Yes. You may want multiple toll free numbers for various reasons. Often our business customers have at least two toll free numbers, one for their voice line and the other on their fax line.
7. Can I select a vanity number?
Answer:
Yes. Most service providers due to their policy would assign you an arbitrary toll free number. There are exceptions you could email or call the provider and give them your name, company contact information, and a Vanity Number Request and your provider will reply with your vanity number options.
8. Can I make calls out of my toll free line?
Answer:
No. Toll free numbers are inbound only, interstate rates and state rates apply.
9. What is a billing increment?
Answer:
Billing increments are blocks of time the long distance company uses to bill you. Typically, long distance service is billed in 6, 30 or 60 second billing increments.
10. How do toll free numbers work?
Answer:
How do toll free numbers work?
11. Can you tell me who keeps calling me or my fax line?
Answer:
A toll free number is a telephone number that can be called at no cost to the caller, because the recipient pays the most for the cost of the call. Also referred to as '800' numbers after the original area code, although toll free numbers today can start with the area codes 800. 866, 877 and 888.
12. If a company has an 800 number, can I also reach them by calling the 888, 887 or 866 equivalent?
Answer:
No. Toll free codes are separate and distinct. Different companies may have the same phone number but with different toll free codes.
13. Can I still get toll free directory assistance through "1-800-555-1212"?
Answer:
Yes. Toll free directory assistance for all toll free numbers can be obtained by calling "1-800-555-1212".
14. How can I get a toll free number?
Answer:
Toll free numbers are usually assigned on a first come first served basis. Entities called Responsible Organizations ("RespOrgs"), which are usually toll free service providers or carriers, have access to a database that contains information regarding the status of all toll free numbers.
15. Can I use more than 7 digits for a toll free number?
Answer:
Phone numbers have 7 digits, although you can not use less than 7 digits, you can use more. The only exception is that if callers dial 8 digits on their cell phone it may not go through. If you have a Z near the end of your name or a part of your name that is difficult to spell it may be a good idea to push that off the end of the vanity number, But in general, using 7 digits will give you greater flexibility when searching for an toll free number by providing more options from which to choose.
16. Why do toll free vanity telephone numbers increase sales?
Answer:
The first rule of selling is to very quickly inform the prospect of your product or services and it's benefits to him or her. The second rule of selling is to make it easy for the prospect to do business with you. Nothing fulfills these two rules more quickly or better that a vanity telephone number. It tells the prospect what you are selling, and where to find you, in the most succinct way possible.
17. Can I get a toll free number that spells my company name?
Answer:
What you are asking for is a vanity telephone number. A vanity toll free number is the Holy Grail of easy to remember telephone numbers. It is the name of your company or product gloriously spelled out as its telephone number with no surplus numbers, like 1-800-SURGEON.
18. How can I get a Direct Response toll free number?
Answer:
You wouldn't just want a Direct Response toll free number, you want a good number that will use your existing advertising budget to make your company a lot more money.
